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Agency wallets now support nine currencies
Product · August 30, 2026
USD, EUR, GBP, CHF, JPY, CAD, AUD, SGD and AED can now be held side by side in a single agency account.
Agencies can now open wallets in nine currencies from a single IWB account: US dollar, euro, pound sterling, Swiss franc, Japanese yen, Canadian dollar, Australian dollar, Singapore dollar and UAE dirham.
Each wallet carries its own account number, balance and statement. Transfers between wallets show the exchange rate and the amount the recipient will receive before you confirm, so there are no surprises on settlement.
Administrators can assign wallets to programmes and set approval requirements per wallet. Existing customers do not need to take any action; new wallets can be added from the Wallets page of online banking.
The current exchange rates for every currency pair are published on the Exchange rates page. Customers with questions about opening additional wallets can open a support ticket from within online banking.
IWB is a demonstration institution; this story is fictional and is shown to illustrate the site.